- Non-Commissioned Employees
- You may not realize this, but most of our competitors pay their employees by commission, which can result in unnecessary services and poor quality customer service. With Drain-Pro you can confidently expect that our staff will mean what they tell you and that they'll do what they promise.
- Impeccable Customer Service
- At Drain-Pro, we believe in impeccable customer service and will work hard to establish a straight-forward, honest and friendly relationship. While many businesses are eager to move onto the next client or sale, our staff will take the time to do each job right the first time.
- We believe in educating our customers
- If you're not sure what the problem is, if you don't understand the situation, or if you don't know where to start, we'll be happy to help. At Drain-Pro we believe that customer education is crucial. Knowledge, proper care and regular maintenance of your septic system will prevent costly problems in the future and make you a happier customer in the long-run. That's why Drain-Pro staff will take the time necessary to help educate you. It's a win-win situation.
About Our Company
As an area leader in the septic and eduction services industry Drain-Pro is committed to quality, service and reliability. At Drain-Pro, we believe that long-term relationships and customer trust are as important as the bottom line.
Did you know that Drain-Pro is the only major septic company in the area that is managed and operated by people who have actually done the work? Talk about an advantage. Our managers actually understand what their crews are doing and what their customers are experiencing because they've been there themselves. This not only means that our staff are better trained than our competitors, but our managers can better serve our customers.
At Drain-Pro, our philosophy is simple. Call us old fashioned, but we still believe in honesty, integrity and hard work. While most companies would charge an arm and a leg for the kind of service we provide, we want our customers to consider us a friend and strive to always keep our prices reasonable.
Each of the Drain-Pro service experts is Washington On-Site Sewage Association (WOSSA) certified. WOSSA certification ensures that you are hiring qualified, knowledgeable and professional service representatives who know how to perform quality work while protecting the environment. You can trust our employees to do a great job and to treat you right, every time!